Phone Support 877-500-8872 Here's How To Get Friendly Help, FAST! It's easy. Just scroll down and fill out the form below, then hit the send message button. Or, visit our FAQs page for instant answers to many frequently asked questions. Here's What Happens Next The moment you hit "submit", you'll be taken to a confirmation page. Your support ticket will be instantly transmitted to our team in two ways:
- An email will be sent to the entire support team, letting us know that you've asked for help.
(By the way, we use *real humans* who know a lot about customer service and who are constantly training to get better at helping our customers. We happen to have really, really high standards for our support team, and we DON'T use "Outsourced Phone Banks" in Foreign countries... That means you'll always be dealing with a friendly, knowledgeable person.) - A tracked ticket will be logged in our support system, so it can be followed by our managers to ensure FAST action and high customer satisfaction.
Here's How We Follow Up With You: If you submit your request between normal business hours (8:00-6:00 MST, Monday - Friday), you can expect a lightning fast response, however after business hours and on weekends, the tickets get logged in our queue to be answered the next time our representatives are in the office. You should know that we don't just hire anyone with a "customer service resume" to provide support for you. Our team is made up of highly skilled, friendly, and helpful people. Most of our best testimonials come from people who for one reason or another ended up contacting support, and were thrilled to deal with the amazing group of people I've put together over the years. Whether it's login information you're looking for, or help with a purchase, a refund, or even just a "tech" question about how to play our videos or something - there is almost nothing these wonderful folks can't handle. Fill out the form below, then click "send message" to get started.
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