Frequently Asked Questions

Where are your offices located?

Learning the Market, LLC headquarters are located in Saratoga Springs, Utah with satellite offices located across the United States. Many of our classes are available via Web Cast Webinars so students can learn from the comfort of their home or office. We also come to you in our Live Trading Chat room every Tuesday at 7 pm MST. Be sure to check it out... Coming to a computer near you!

How much does it cost?

We offer quite a few live training classes plus a library of pre-recorded Seminar Snippets. We also have the Learning the Market (LTM) Trading Club for $29.95 a month. Please see each detailed page for more information. If you need to speak with a Customer Care Agent, please call 877.500.8872. A live operator is standing by to assist you. Or to submit a support ticket please go here.

What's your refund policy on your products?

We love our Members. We stand by our 100% unconditional money back guarantee on all our products. We want you to be happy. We know you will love our products and if you're not happy, we're not happy. We'll refund your money... no questions asked.

What's your refund policy on your workshops or online training?

All Workshops, Web Seminars and Online Training are final. There is no refund issued if you cannot attend a Workshop because you missed it. However, in the event you missed it, you will be able to use the money as a credit towards future Workshops or other products and services. If you do not wish to use the credit towards future purchases, there is a 50% cancellation fee that will be processed and deducted from your refund.

What's your refund policy on the monthly membership?

There are no refunds for our monthly membership plan. You may cancel your membership at any time to prevent future billings. We do not give prorated refunds.

How do I confirm cancellation?

Subscriptions may be canceled at any time by either party. These cancellations must be sent via email or through the My Account section in the member's area. When termination is requested by a subscriber, subscription fees are not refunded. Rather, the current subscription will run its course to the end of the current billing cycle, at which point the subscription would then become inactive and the account canceled. Cancellation of service is not official until subscriber receives an email confirmation from Learning the Market, LLC, and if your request is not answered in 3 business days, you will need to call us and confirm cancellation.

What are the rules in the LTM Trading Club Forum?

We invite our members to enjoy all the features this site has to offer. But we must require that each member abide by certain rules so that no one's rights are violated. Failure to abide by these rules can result in immediate termination of access to LearningTheMarket.com, without refund or recourse.

Members Terms of Use

1. Do not share your login passwords and user names. Our system is designed to detect this immediately, and suspend any account where more than one person signs on using the same username and password.

2. Do not reprint, republish, repost, or otherwise distribute or transmit content or images presented on this site. Downloading is easy, but just because you may be able to copy our content doesn't mean you own it. Unauthorized use of or copying of our content, trademarks, and other proprietary material can subject you to civil or even criminal liability. Please don't violate our copyright.

3. No advertising, trading of goods or services, or other commercial use is allowed in our forum and or trading rooms. No bulk e-mail, junk mail or spam, chain letters, private messages or repeat postings of the same message is permitted anywhere on the forum and or live trading rooms.

4. Please use your own name when posting to the discussion forum and trading rooms. Do not impersonate anyone else.

5. Treat other members with courtesy and respect when posting messages to the discussion groups. No unnecessary name calling or abuse toward any member is allowed.

6. Please avoid shouting (using all capital letters) in the discussion forum and trading rooms. We're gentle here, please be gentle with us.

7. Do not use vulgarity, obscenity, profanity, ethnic slurs, hate speech, or sexually explicit language, or harass, abuse, or threaten other subscribers in the discussion forum and trading rooms. Do not libel or defame others. LearningTheMarket.com strongly disapproves flaming.

8. When you post content in the LearningTheMarket.com forum and trading room, you permit us to display and distribute the content, and to use it for advertising and promotion. You grant to LearningTheMarket.com the complete, perpetual, but non-exclusive right to use, reproduce, modify, adapt, translate, distribute, sub-license, etc. the content in whole or in part, throughout the world and universe, on a royalty-free basis. Our lawyer made us say that.

Do I need to know a lot about computers?

No. But it really helps. Short term active stock trading requires you to be online trading stocks. It's going to be rough for you if you don't know how to operate a computer. To lower your frustration level, please take some computer classes before you join any of our online training classes or try to trade stocks. You'll be pulling your hair out, and then ours. And we don't have enough to lose. If you're okay with the computer, you're welcomed to bring your lap to one of the live on location Workshops. You don't have to as you can follow along with the 200 page workbook.

What will the monthly membership of ESP Weekly Trade Alerts do for me?

ESP Weekly Trade Alerts is our proprietary trading system that finds covered call candidates, and puts and call candidates, long plays and short plays based on immediate price fluctuations in the real time market. In order for you to be a profitable stock trader you must have the knowledge of when to Entry, Stop Loss and when to exit to take your Profit.

ESP is our acronym. Knowing these crucial points is the key for any trader to be successful. The ESP Weekly Trade Alerts are delivered to you weekly to give you the independence and timing necessary to pinpoint your entry and exit points.

What's the difference between your One Day Workshop and a Seminar?

Seminars are a room full of people listening to the speaker lecture. Boring! At Learning the Market we have decided to break the mold and throw out the old training model of high expense, low retention and major frustration. If you're looking for the Wall Street high financiers to teach you complicated trading strategies for thousands of dollars… sorry, you've come to the wrong place.

If you're looking for a laid back, family run organization that puts people first and simple systems next… you might be a little entertained with laughter, light hearted fun in a relaxed environment. It's been proven that when learning a difficult subject matter, laughter tends to open the brain for greater retention. Our One-Day-Workshops are not lectures. They're fun!

In the live workshop you'll get 8 hours of intensive training peppered with the natural humor of our professional trainers from across the nation. We carefully screen our instructors and only hire the cream of the trading crop. They must be friendly, likable and have a proven success ratio for their trading results. And they must step out of the Wall Street Wolves mold or they're not invited in.

Eric Miles is known for his comfortable teaching style. Read testimonials from past students. They love him and come back for more! Typically, you'll find our Workshops or Web Seminars fast paced but easy enough to follow and retain the information. The goal is to teach you the simple, systematic approach to profit trading in the shortest amount of time possible. Plus, you'll be given a 200 page work book to follow throughout the day, and to take home with you.

What type of people join your membership at Learning the Market Trading Club?

You find a wide variety of people and personalities from across the globe. Many are business men and women looking for a change in occupation. Many are searching for additional income opportunities part time from the comfort of their home. Many have been curious about learning the stock market and if trading was for them. Many have no experience at all but are open to learning new ideas and meeting new people.

We've created a high touch, low tension private membership club that revolves around friends who love to trade, and teach others what they have learned. We find it's crucial to limit the memberships in order to keep the groups small so we can interact and train with hands on experience. It works… for the members who have successfully been able to get it. For those who have been locked out due to our overwhelming demand must learn to be patient for an opening. Sign up for the 'First to be Notified' list as soon as a place opens for you.

How much money do I need to get started trading?

This all depends on how much of a 'Cash Stash' in reserve for your trading account you have to spend. This means discretionary money you don't need in order to pay the bills or send a kid through college. This is your stash cash, NOT to be confused with your necessary cash flow. Trading stocks can be risky - did we say that? And you better NOT open your wallet unless you can afford to lose that money. Of course, we teach aggressive money risk discipline you must learn before you start trading.

We'll teach you sound risk discipline techniques to control your risk of losing money. But please, do not trade with money you cannot afford to lose. Again, we'll teach you the system to protect your money at all costs, never risking more than 2% at any time.

I've never traded before. I'm worried about losing money. Are there any special skills I need before joining one of your Live Workshops or Online Training Sessions?

Oh boy… First you need the skill of being able to refocus the intimidating thoughts you have about losing money in the market. Whatever you focus on, you make happen. You must learn to focus your thoughts not on the money, but on learning how to trade well. You'll learn that it's not about the money at all… it's about YOU perfecting your skill of finding the best entry point, or the best profit point and managing your trade. And the money will follow.

All new traders are encouraged to begin trading with virtual money. Real stock market, real time trades… but fake money. You'll watch your trading account grow and make all your mistakes with fake money. Only after you have gained an80% success rate should you even consider using real money. Many of our members are just 'sport traders' and never put real money on the line. It's a fun part time hobby that costs nothing but $29.95 a month.

Remember, if you can't afford to lose the money in your trading account, please don't trade.

Are there risks involved in trading the stock market?

You better believe it. Trading involves substantial risk to your capital, and to your ego. Trading is War... and if you're not prepared you'll get eaten alive. The main reason why 95% of new traders fail is lack of knowledge. This is NOT rocket science. In order to trade you don't need a degree, you don't need huge smarts, you simply must learn the basic rules.

Rule #1: Protect your capital at all times.

Rule #2: Never forget rule number one.

If you decide you like us and decide to 'Come on in..." we'll teach you sound risk discipline and money management control. These are the most important issues for all traders to learn. Do NOT trade with 'scared money' or money you can't afford to lose. Your trading stash needs to be exactly that. Stashed money you put away for savings, investments or additional lifestyle choices.

You must NEVER trade with your cash flow money. Protect your principle at all times. We cannot be held responsible for any losses you may incur. (our lawyers make us say that) Trading is a business with potential for huge risk and huge rewards. Do not trade if you are afraid of losing money.

Is it possible to trade from home?

Absolutely! Trading from the comfort of your home is one the best perks of trading for a living. Internet and a high speed connection is the only thing you'll need. We'll teach you how to be a totally self sufficient trader, not needing anyone but you and your PC (okay, MAC lovers, too).

Are there any other fees associated with your LTM Membership?

Nothing. As a member you can browse through the Library of Seminar Snippets, follow the Action Plan, sign up for our ESP Weekly Trade Alerts, get your virtual account ready to trade and sit back and wait for us to educate you. Or you can learn the same information in one of our online Web Seminars held weekly. Same price, same content but delivered to your via the Internet in the comfort of your home or office. The same workbook is included sent to you prior to the Webinar start date. You'll have the opportunity to ask live questions at the end of the session. Sessions are Monday, Wednesday and Thursday for 2 hours each. Times to be announced.

Do you give financial advice or stock trade recommendations?

No. We teach stock trading education only. We do not give recommendations on what stocks to buy or sell. We publish information that is educational in nature and designed to contribute to your overall understanding of various types of technical analysis and how we apply this information to the financial markets.

We are in no way recommending the purchase, sale or short sale of any securities, options, futures or other financial instruments. Trading of stocks, options, and futures may not be suitable for everyone and may involve the risk of losing part of your money, all of your money, or in the case of futures, more than all of your money.

We at Learning the Market, LLC are not Financial Advisors or Registered Analysts. We do not offer our various model portfolios as trading recommendations for you to copy. These models represent our own accounts and/or opinions and are intended to teach our style of short-term trading.

For example, if technology stocks happen to be selling off day after day, members can review our newsletters and portfolios and actions taken in the live trading rooms to see what we are thinking or doing, and how we are handling that type of situation. It is up to you to make your own decisions as what you want to do with your own portfolio.

We do not claim to have a special insight into the markets that prevent us from making mistakes. We do make mistakes. However, we believe our successes more than make up for our mistakes, and will continue to offer our education until proven otherwise. We recognize and observe our mistakes and utilize these lessons in our own trading programs.

What's a Covered Call? Are they safer than trading stocks?

Based on our experience we have learned that covered calls can be traded for consistent profitability and with relative safety. In fact, covered calls are the one option-related trading strategy that most brokerages will allow to be done in I.R.A. accounts. The reason is that covered calls provide a combination of income (like receiving a monthly dividend check) and downside protection should the stock drop.

Merely owning a stock produces no income and no downside protection. If you are not familiar with covered calls, they are simple: you buy shares of stock and sell call options ("calls") on them, and the price you get for selling the calls (the "premium") goes into your pocket as income.

If the calls you sold are exercised, you are obligated to sell the stock at the calls' exercise price, which is known as being "called out" of the stock. Because you own the stock underlying the calls, the calls are "covered" and you have them available for delivery to the buyer if the calls are exercised - - if you didn't own the stock, the calls would be naked.

If you are not called out of the stock when the calls expire, you either sell the stock or sell more call options on the stock the next month for more premium income. Every month you do the same thing: buy stock, sell calls, pocket premium income. It's like collecting a monthly dividend from your stocks. This strategy can generate a steady monthly income that averages 3% to 5% a month. Writing covered calls is explained in simple, easy to understand language in our One-Day-Workshop - Covered Calls for Consistent Cash Flow.

I want a live, human person to talk to. Is this available?

Friendly live help is always available, 24 hours a day, 7 days a week. You can pick up the phone and easily talk to our really nice Customer Support. And she's human! If you have a problem or a question, please call. That's our number one promise to you. Our friendly, trained support staff is ready to answer any questions you may have about our service. Learning the Market is so easy to use that we doubt that you will ever call us... but isn't it nice to know you can? Email support is available with a turnaround response time of less than 24 hours. That's our guarantee to you. If you have a technical support question or need further information, please click here.

What are the hidden charges?

Zippo. Nada. Nothing. No Extra Charges. Once you become a valued Learning the Market member, you have complete access to our vast library of videos, MP3s and PDF workbooks on our members only website. There are no hidden charges to surprise you. You get access to everything for a fair price of $29.95 a month.

What's your customer service policy?

Our Mission Statement is a Commitment to Excellence. We're constantly thinking of ways to improve Learning the Market. As our Membership Program is web based, every time we upgrade or add new content you benefit automatically. Members tell us that they love our commitment to our product and to this Learning the Market. premium service. Our commitment is to provide you with a world class service that will help you become a better trader.

I'm a novice covered call writer and not sure how to proceed. Do you have any tips to increase my chances of trading successfully?

Yes we do! Covered call success is not that hard. And here is the number one covered call writing tip! It's no secret that we at Learning the Market are strong proponents of covered call writing. We know it is possible to make returns from covered call writing that average 3% to 5% a month, without even using margin. That's 36% to 60% a year!

We have Learning the Market members actually accomplishing these kinds of returns on a regular basis, some with comparatively little trading experience when they begin. But what you want to know is - HOW do they do it? That's a good question, and we're going to answer it right here, right now. Rule No. 1 - like Mom always said, do your homework.

Remember that the covered call candidates on our ESP Weekly Trade Alerts™ are just that - trade candidates. The lists are automatically generated by our proprietary ESP Trade Alerts™ software and are presented solely by returns offered.

The trade candidates on our lists have not been evaluated as trades in any way! You should do the full complement of research on any one before writing it. Never, ever write a covered call just because of the return it offers, because that is just rolling the dice with your money. You will only get away with blind writing in a good bull market (and sometimes not even then). We show Learning the Market members how to do this analysis before entering a trade. The analysis called for is not cumbersome, difficult or time-consuming but should be done every time - no exceptions.

How do I make consistent monthly returns?

Learning the Market helps get you in the game of trading by teaching the fundamental basic elements necessary to build a strong trading foundation. However, trading the market can be risky. We love the low risk factor of Covered Calls. You decide what's best for your personality. If you're a new, inexperienced trader we'll introduce a simple, systematic approach to help you get started. First, you must find a system you feel comfortable with. Then find a winning team to connect with and follow a proven successful trader who will coach you toward consistent cash flow.

We love Covered Calls because you can get in the market and consistently make a 3% average monthly return. With our ESP Weekly Trade Alerts we send weekly alerts of great trade candidates. I's simple, easy and fun to make money!

I'm totally new to trading! If I join your monthly membership, can I start making money right away off the ESP Trade Alerts?

The answer is YES... but with time you can build up to using real money. We highly recommend new traders to use virtual money for a long, long time. We'll never make false promises to you. That's why 'We're not them'. This is not a get rich game you'll start making money right away. If you treat trading like any other new business you're learning, you'll pick up speed the more time you devote to knowledge. Our goal is not to keep you in student bondage, but to get you out there on your own as a self sufficient profitable trader as soon as possible. That depends on you. Compare your trading skills with your trading account. You making money…? Then you don't need a Coach. See our testimonials and ESP charts to read other's success stories. We have an easy step by step system that takes new traders by the hand. Even with this high touch hands on training, the more support you have, the faster you'll be a successful trader. So get with a winning team, follow a successful Coach, practice, scrimmage, play. REPEAT!

Protect your principle at all times and learn to trade well, not for the money but for the skill.